Chapter 1 · Technology for Tourism
Studies in Business Informatics
University of Koblenz. In 1992, the first lectures on artificial intelligence. The lecturer still thought the computing power it needed was 100 to 200 years away.
Kai Stückmann · AI Consulting · Lake Constance and Allgäu
AI consulting with 35 years of experience.
I advise hotels, hosts, mid-sized companies and municipalities on how AI simplifies processes and takes load off teams. I know many industries, tourism best.
Career in four chapters.
Chapter 1 · Technology for Tourism
INFOCOM GmbH
Founded alongside my studies, managing director until 1996. Software for shop-floor data capture, warehouse management and employee analysis, over 150 customers.
Chapter 1 · Technology for Tourism
DTG Deutschland Touristik
Founded in Wangen im Allgäu. Internet reservation systems for towns, spa administrations and travel agencies, 450 tourism destinations as customers.
Chapter 1 · Technology for Tourism
feratel media technologies
DTG sold to feratel. Until 2004, Head of Content and Sales Channels in Salzburg, authorized signatory.
Chapter 2 · Consulting, Strategy, Corporate
Valeto GmbH
Managing director until 2012: strategy, finance, sales, marketing and processes.
Chapter 2 · Consulting, Strategy, Corporate
Certified Rating-Analyst
Qualification at the Akademie für Finanzwirtschaft, Stuttgart.
Chapter 2 · Consulting, Strategy, Corporate
Württembergische Versicherung
Head of Sales Coordination and Strategy, authorized signatory: sales strategy, program office, change communication.
Chapter 2 · Consulting, Strategy, Corporate
Photovoltaics
Built photovoltaik-bundesweit.de. In 2011, revenue was over €10 million. In 2012, I left and sold my stake.
Chapter 3 · Entrepreneur
lucolani GmbH
Founded: LED lighting for industry and commercial customers.
Chapter 3 · Entrepreneur
kuehltuch.de
My own product for golf, sports and the workplace, for private and business customers.
Chapter 3 · Entrepreneur
Probemi GmbH
Co-owner until 2019: mobile structures for tourist rentals, the igloo hut and igloo sauna.
Chapter 3 · Entrepreneur
IGLUCAMPING Allgäu-Bodensee GmbH
The first park with eco-friendly wooden igloos at a swimming lake. Managing partner and a host myself.
Chapter 4 · Artificial Intelligence
Focus on artificial intelligence
Consulting on process optimization with AI around Lake Constance, in the Allgäu and across the DACH region.
Chapter 4 · Artificial Intelligence
Secret Shares AG
Co-founder and board member: operational processes and the complete backend for a stock corporation that opens up stakes in pre-IPO startups to private individuals. Successful exit in 2024.
Chapter 4 · Artificial Intelligence
serviero GmbH
Managing director until 2025: multilingual, AI-supported processes, ISO 9001, handover to a team of over 10 people.
Chapter 4 · Artificial Intelligence
busical AI
AI assistants for email, phone and messenger, operated in German data centers. Managing director of busical AI GmbH since 2025.
Chapter 4 · Artificial Intelligence
Aktionspilot
For ibelsa and DIRS: maintains rates and automatically markets booking gaps as last-minute offers. This brings additional bookings and revenue.
What comes out of it today
Four paths, one goal: less routine.
AI Consulting
From the first analysis through strategy and roadmap to rollout in your business.
Learn moreAI in Tourism
For hotels, hosts, tourism destinations and municipalities with a tourism focus.
Learn moreAI & Processes
Process optimization with AI: improving workflows, creating plans, developing workflows that often keep running without AI afterward.
Learn moreAI and Change
Bringing teams along, building acceptance, AI literacy under the EU AI Act.
Learn more60 to 80 %
less effort on recurring processes. That is what the first customers save with AI assistants and the Aktionspilot.
For guest emails in hotels, over 70% less time per reply. Implemented with busical AI.
The method
Four phases from analysis to operation.
01 · Egg
Understand
Capture processes, data and goals. Where does routine cost the most time today?
02 · Caterpillar
Plan
Assess potential, choose tools, set a roadmap with clear steps.
03 · Pupa
Shape
Introduce, train people, reorganize processes. This is where the change happens.
04 · Butterfly
Impact
Measure in operation, refine, and tackle the next process.
References
What has been delivered.
AI product from busical AI · since 2026
Aktionspilot
Fills booking gaps with last-minute offers and maintains rates automatically: more bookings, more revenue. For ibelsa and DIRS.
ViewAI product from busical AI · since 2024
AI Email Assistant for Hotels
Over 70% less time spent answering guest emails.
ViewOwn business · since 2020
IGLUCAMPING Allgäu-Bodensee GmbH
My own park with wooden igloos at a swimming lake. A host myself.
ViewFounded in 1996 · 1996 to 2004
DTG Deutschland Touristik
Reservation systems for 450 tourism destinations, sold to feratel in 2000.
ViewHotel
Golfhotel Bodensee
More bookings as the goal, plus a cinema-quality brand film.
ViewHost
freches wohnen
Brand identity for a host, more visits and bookings.
ViewImplementation
What I advise on, busical AI implements.
AI assistants for email, phone and messenger, the Aktionspilot for rates and last-minute availability, and custom development. Operated in German data centers.
Frequently asked questions
Short answers.
Who is the consulting for?
For hotels and hosts, for mid-sized companies, for municipalities with a tourism focus and for associations. I know many industries, tourism best.
What does the intro call cost?
Nothing. In 30 minutes we clarify where AI saves you time and whether working together makes sense.
Do we need prior knowledge of AI?
No. We start with your processes, not with the technology.
What about data protection?
Solutions from busical AI run in German data centers. Before rollout, we decide together which data goes where.
Where do you work?
Around Lake Constance, in the Allgäu and across the whole DACH region, on site or by video.
What is the difference from busical AI?
This is about consulting: analysis, strategy, support. busical AI implements, with its own products and custom developments.
Let’s talk 30 minutes.
In the intro call, we work out where AI saves you time. Free of charge, by video or in Wangen im Allgäu.