AI consulting for businesses · Lake Constance, Allgäu, nationwide
AI in Business: same processes, your industry.
From the trades through mid-sized companies to corporations: for businesses that want to use AI in a practical way. I show you where AI supports your people and saves time, and I gladly guide the rollout.
In almost every business, the same processes take the most time: inquiries, quotes, invoices, phone. Products, terminology and rules change from industry to industry. That is what I tailor your AI solutions to.
- 60 to 80% less effort on recurring processes
- 35 years of business practice, corporate and mid-sized
- since 2022 AI in my own companies and at clients
The basic processes
Six processes that every business has.
Whether law firm, carpentry shop or supplier: inquiries are received, quoted and billed everywhere. That is why AI carries over well in these processes. What gets adapted are your templates, your terms and your rules.
01
Quotes
From an inquiry, a price list and past quotes, a draft with your line items is created. You review it, change it and send it.
Prices and approval stay with you.
02
Email and inbox
Sort inquiries, route them to the right person and prepare a reply in your company’s tone. What the assistant is not sure about, it passes on.
For guest emails, over 70% less time per email, measured at hotel clients of busical AI.
03
Phone
A voice assistant answers calls, handles standard questions and logs callback requests in an orderly way, even outside office hours.
Fewer interruptions in the office.
04
Invoices and documents
Read invoices, delivery notes and order confirmations, match them against the purchase order and flag deviations.
The matching runs, you review the exceptions.
05
Team knowledge
Make manuals, templates and experience searchable so that everyone quickly finds the right answer, with a reference to the source.
Even when your colleague is on vacation.
06
AI agents
An agent handles several steps in a row: read the inquiry, look up data, create a draft. This pays off for clearly defined processes with checkpoints.
Start small: one process, clear limits.
From data to knowledge
Your data, prepared so that AI understands it.
A company’s knowledge sits in inventory and accounting systems, in price lists, manuals, emails and Excel sheets, and in the heads of experienced colleagues. AI can only work with it if it is organized: current, free of contradictions and with a source.
This preparation is often the biggest part of the work. It decides whether an AI assistant answers reliably or guesses.
Review
What data exists, where is it, and who maintains it?
Clean up
Sort out duplicates and outdated items, resolve contradictions.
Prepare
Bring it into a form that AI models can read and search, each item with a reference to the source.
Keep current
Changes flow in automatically, so the answers are still right a year from now.
The right tool
Not every task needs AI.
AI is not always the instrument that does everything. Some things are better handled by fixed workflows, scripts or automations. AI then helps design them. Usually the best solution is a mix: a fixed workflow in which AI helps at a few points.
01
Fixed workflow
Same input, same result: transfer data, file documents, send reminders. A script or workflow handles that. AI helps design and build it, and afterward it runs without AI.
Cheap to run and easy to check.
02
AI decides
Recurring decisions by clear criteria: which inquiry comes first, which document belongs to which order, who takes the case. AI has made big progress here recently and is fast, cheap and very reliable.
You set the criteria, AI applies them.
03
AI agent
Several steps where every case is a little different: read, look up, decide, write. An agent pays off when a fixed workflow would be too rigid.
With approval at the decisive point.
AI agents
What agents can do and where they fail.
An AI agent gets a goal and picks the steps toward it on its own: read an inquiry, look something up in the system, write a draft, create an order. When the process is clear and the data is right, that saves a lot of manual work.
It gets difficult where rules are missing or mistakes are expensive. There, a person who approves belongs at the decisive point.
More on process optimization with AIAI for mid-sized companies
Start small, measure the savings.
Mid-sized companies rarely have their own AI department. The work falls to a few people with many roles. That is why I begin with one process that visibly costs time today: the inbox, the quotes or the invoices. Once it runs, we measure the savings and then decide on the next step.
I advise larger companies and corporations just the same. There the questions are more often about approvals, data protection, works council involvement and how individual experiments become a shared standard. The processes themselves are mostly the same. I know both sides from 35 years of business practice.
AI in your industry
The same core, tailored to your business.
Ten industries with their typical processes. Each card shows an example we could start with.
Law firms
In small law firms the overhead eats the time: inbox, phone, appointments and file notes.
For exampleSort client emails by file and urgency and prepare a reply that the attorney reviews and approves.
More on law firmsTax advisors
Receipts, queries, deadlines: a lot repeats in tax practices, and every follow-up request to a client costs days.
For exampleSpot missing receipts and prepare a friendly, precise follow-up request to the client.
More on tax advisorsSkilled trades
The phone rings while everyone is on the job site, and quotes get written in the evening at the kitchen table.
For exampleTurn an inquiry, photos and measurements into a draft quote with your own line items and prices.
More on skilled tradesManufacturing and suppliers
Inquiries, drawings and order confirmations pass through many hands, often in several languages.
For exampleMatch order confirmations against your own purchase order and flag deviations in price, quantity and delivery date.
More on manufacturing and suppliersRetail and e-commerce
Questions about delivery time, sizing and returns come back every day, by email, chat and phone.
For exampleAnswer inquiries about delivery status and returns using the data from your shop and inventory system.
More on retail and e-commerceLogistics and freight forwarding
In dispatch every minute counts, and inquiries, paperwork and status questions take many of them.
For exampleRead transport inquiries from emails, capture the key data and prepare a draft quote for dispatch.
More on logistics and freight forwardingReal estate and property management
Property managers answer the same tenant questions many times and search for documents in folders and inboxes.
For exampleTake damage reports from tenants, match the photos and prepare the work order for the contractor.
More on real estate and property managementMedical practices and therapy
The phone blocks the front desk, and almost every call is about an appointment, a prescription or a referral.
For exampleAnswer calls, take appointment requests and prescription requests, and hand them to the practice team in an orderly way.
More on medical practices and therapyTourism and hospitality
Guests ask at all hours, and open nights and rates need constant care.
For exampleAnswer guest emails with the hotel’s own information: over 70% less time per email at hotel clients of busical AI.
More on tourism and hospitalityAssociations and chambers
Associations answer member questions, organize events and are expected to explain AI to their members.
For exampleAnswer common member questions from bylaws, circulars and fact sheets, with a reference to the source.
More on associations and chambersYour industry is missing?
The basic processes are almost the same everywhere. In the intro call we look at which process costs you the most time.
Book an intro call
Data protection and professional secrecy
Your data stays where it belongs.
Law firms and tax advisors
Anyone bound by professional secrecy under Section 203 of the German Criminal Code (StGB) may only involve service providers if they are bound to confidentiality. Client data does not belong in freely available AI services.
Medical practices
Health data is especially protected. Here AI handles organizational tasks such as phone and appointments, not diagnoses and not treatment recommendations.
All businesses
The solutions from busical AI run in German data centers. Before rollout we define which data goes where, and we sign a data processing agreement.
The legal review of your individual case belongs with your data protection officer or your professional chamber. I make sure the technology fits.
Where I work
On site at Lake Constance, in the Allgäu, nationwide or online.
My office is in Wangen im Allgäu. For workshops and to map your processes, I gladly come to your business. Much of what follows works well by video.
At Lake Constance
From Lindau through Friedrichshafen to Konstanz, and on the other side in Bregenz, I come to you. Two of my references are on the lake as well, Golfhotel Bodensee and Golfschule Bodensee-Weißensberg.
In the Allgäu and Upper Swabia
Ravensburg and Leutkirch are almost on my doorstep, and Kempten and Memmingen are quickly reached. In Leutkirch I supported the freight forwarder Spädition Mösle with strategy and findability.
Nationwide and online
Outside the region we work by video. The intro call and the AI Kickoff are online anyway, and training can be too if you prefer. For important appointments I come in person.
Getting started
Start small, then keep going with purpose.
01
Intro call
30 minutes, free
We work out where AI can save time in your business and whether working together makes sense.
Book an intro call02
AI Kickoff
2 hours online, €490 plus VAT
For management: the possibilities shown on your own examples, followed by a summary.
About the AI Kickoff03
AI Training
from 1 day
Your team learns with examples from your business, with a certificate of participation under Article 4 of the EU AI Act.
About AI training04
Process optimization
Project
Map the processes, measure the effort, introduce the solution and measure the savings afterward.
See the approach
References
Processes that run today.
AI product from busical AI · since 2026
Aktionspilot
Fills booking gaps with last-minute offers and maintains rates automatically: more bookings, more revenue. For ibelsa and DIRS.
ViewManaging director · 2023 to 2025
serviero GmbH
Multilingual, AI-supported processes, ISO 9001 and handover to a team.
ViewAI product from busical AI · since 2024
AI Email Assistant for Hotels
Over 70% less time spent answering guest emails.
ViewQuestions about AI in business
Short answers.
What does AI concretely do for mid-sized companies?
It saves time on work that repeats: answering inquiries, preparing quotes, matching documents, answering the phone. First clients with AI assistants save 60 to 80% of the effort on such processes. How much it is for you, we measure before and after.
Do you also advise corporations and larger companies?
Yes. In larger organizations, approvals, data protection, works council involvement and existing IT come into play. I help turn individual AI experiments into a shared approach, and I support the rollout in one department before it goes wider.
Is AI worthwhile for small businesses and law firms, too?
Yes. In small businesses a few people play many roles, so every hour saved counts. You do not need an expensive specialist solution for this. We start with one process that costs a lot of time and, where possible, use tools you already have.
What is an AI agent, and do we need one?
An AI agent gets a goal and carries out the steps toward it on its own: reading, looking things up, writing, operating a program. This pays off for clear processes with good data. Often a fixed workflow is enough, which AI helps build and which then runs without AI. What suits you, we work out on the concrete case.
Are law firms, tax advisors and medical practices allowed to use AI?
Yes, with care. Anyone bound by professional secrecy may only involve service providers if they are bound to confidentiality and the data stays protected. I make sure the technology fits: operation in German data centers, a data processing agreement, as little personal data as possible. The legal review of your individual case belongs with your data protection officer or your professional chamber.
What does it cost to get started?
The intro call is free. The AI Kickoff for management takes two hours and costs €490 plus VAT. For training, analysis and rollout you get a quote that fits the scope.
Do you come to our business?
Gladly, around Lake Constance, in the Allgäu and in Upper Swabia, for example for a workshop or to map your processes. My office is in Wangen im Allgäu. Outside the region we mostly work by video, and for important appointments I come in person.
Let’s talk 30 minutes.
In the intro call we look for the process in your business that costs the most time. Free of charge, 30 minutes on Google Meet or in person in Wangen im Allgäu.